19 February 10
All businesses will need to understand what the introduction of the Provision of Services Regulatons 2009 will mean to their businesses. The Regulations came into force on 28th December 2009 and apply to the majority of private sector businesses providing services in the UK, unless they provide an excluded service. They require businesses to make information available to customers, and to deal with customer complaints promptly. The Regulations also prohibit discrimination against individual customers in the provision of services on the basis of their place of residence.
Please see the attached checklist - provision-of-services-regulations-2009-checklist.pdf - to help you get up to speed with your obligations under the Regulations.
For more information on business services, contact Peter Turner on Tel: 01256 320 555.
